GLUESCRIBE PRIVACY POLICY

Last Updated: March 16, 2025

1. INTRODUCTION

Welcome to Gluescribe ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and related services (collectively, the "Service").

We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

By accessing or using our Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. INFORMATION WE COLLECT

We collect several types of information from and about users of our Service:

2.1 Personal Data

Personal Data refers to information that can be used to identify you personally. We may collect the following Personal Data:

• Account Information: When you create an account, we collect your name, email address, username, and password.

• Profile Information: Information you provide in your user profile, such as profile picture, biographical information, and location.

• Contact Information: Email address, phone number, and other contact details you provide us.

• Payment Information: If you purchase premium services, we collect payment information, which may include credit card details, billing address, and other financial information necessary to process your payment.

• Communication Data: When you communicate with us or other users through our Service, we collect the content of those communications.

• User-Generated Content: Information and content you post to the Service, including comments, files, and documents.

2.2 Usage Data

We automatically collect Usage Data when you interact with our Service:

• Log Data: Information your browser sends whenever you visit our Service, including your computer's Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

• Device Information: Information about the device you use to access our Service, including hardware model, operating system and version, unique device identifiers, and mobile network information.

• Location Data: Geographical information from your device when you use our Service, if you have granted permission.

• Interaction Data: Information about how you interact with our Service, including pages visited, time spent on those pages, navigation patterns, features used, and other clickstream data.

• Performance Data: Information about Service performance and your experience, including load times, errors, and feature usage statistics.

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information:

• Session Cookies: Temporary cookies that are deleted when you close your browser, used to remember your actions during a single browsing session.

• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them, used to remember your preferences and settings.

• Analytics Cookies: Cookies that collect information about how you use our Service, helping us understand user behavior and improve our Service.

• Functionality Cookies: Cookies that allow our Service to remember choices you make and provide enhanced, personalized features.

• Targeting/Advertising Cookies: Cookies used to deliver relevant advertisements and track advertising campaign performance.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes:

3.1 Service Provision and Improvement

• Provide, operate, and maintain our Service

• Improve, personalize, and expand our Service

• Monitor the usage of our Service

• Detect, prevent, and address technical issues

• Develop new products, services, features, and functionality

3.2 Communication

• Send you administrative messages, updates, security alerts, and support messages

• Provide customer care and support

• Communicate about promotions, upcoming events, and other news about products and services offered by us and our partners

• Respond to your comments, questions, and requests

3.3 Analysis and Personalization

• Analyze how you use our Service to better understand user behavior and preferences

• Personalize your experience by presenting tailored content and recommendations

• Generate aggregated, non-identifying analytics about how users interact with our Service

3.4 Security and Legal Compliance

• Protect the security and integrity of our Service

• Enforce our Terms and Conditions

• Comply with legal obligations

• Resolve disputes and prevent fraud

4. DATA STORAGE AND SECURITY

4.1 Data Storage

Your information is stored on secure servers located in [specific regions/countries] and is protected by industry-standard security measures. We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including:

• Providing the Service you requested

• Complying with legal, accounting, or reporting requirements

• Resolving disputes

• Enforcing our agreements

4.2 Data Retention Periods

• Account Information: Retained for the duration of your account and for [specific period] after account closure.

• User-Generated Content: Retained for the duration of your account and for [specific period] after account closure, unless specified otherwise.

• Payment Information: Retained for [specific period] after the last transaction.

• Usage Data: Retained for [specific period].

• Communications: Retained for [specific period] after the last communication.

4.3 Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• Encryption of sensitive data both in transit and at rest

• Regular security assessments and vulnerability testing

• Access controls and authentication mechanisms

• Regular backups to prevent data loss

• Employee training on data protection and security practices

• Physical security measures for our facilities

Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4.4 Data Breach Procedures

In the event of a data breach that affects your personal information, we will:

• Notify affected users without undue delay, typically within 72 hours of becoming aware of the breach

• Provide information about the nature of the breach, the information affected, and steps we are taking to address it

• Work with law enforcement and regulatory authorities as required

• Take immediate steps to contain and mitigate the breach

• Implement additional security measures to prevent future breaches

5. DATA SHARING AND DISCLOSURE

5.1 Third-Party Service Providers

We may share your information with third-party service providers to:

• Facilitate our Service

• Provide the Service on our behalf

• Perform Service-related services

• Assist us in analyzing how our Service is used

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5.2 Analytics Providers

We use third-party analytics providers, such as Google Analytics, to help us understand how users engage with our Service. These analytics providers may use cookies and other technologies to collect information about your use of our Service and other websites.

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.

5.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). We may also disclose your information to:

• Enforce or apply our Terms and other agreements

• Protect the rights, property, or safety of our company, our users, or others

• Prevent or investigate possible wrongdoing in connection with the Service

5.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

6. AUTHENTICATION AND SESSION MANAGEMENT

6.1 Authentication Data

We protect authentication data using industry-standard practices:

• Passwords are hashed using strong, modern algorithms

• Multi-factor authentication options are available for additional account security

• We never store plaintext passwords

• Login attempts are monitored to prevent unauthorized access

6.2 Session Management

We implement secure session management practices:

• Session tokens are generated using cryptographically secure methods

• Sessions expire after periods of inactivity

• Sessions can be terminated by logging out

• We use secure, HTTP-only cookies for session management where appropriate

• Sessions are invalidated after password changes

6.3 Client-Side Storage

We may store certain information locally on your device using technologies such as:

• Local Storage: For persistent, non-sensitive data storage

• Session Storage: For temporary data that is cleared when a session ends

• IndexedDB: For structured data storage in the browser

• Service Workers: For improved offline functionality

This client-side storage is used to enhance your experience and improve performance. You can clear this stored data through your browser settings.

7. COOKIES AND TRACKING TECHNOLOGIES

7.1 Cookie Policy

Our Service uses cookies and similar tracking technologies to track user activity and hold certain information. We use the following types of cookies:

• Necessary Cookies: Essential for the basic functionality of the Service

• Preference Cookies: Enable the Service to remember your preferences and settings

• Analytics Cookies: Help us understand how users interact with our Service

• Marketing Cookies: Used to track visitors across websites for advertising purposes

7.2 Cookie Management

You can control cookies through your browser settings and other tools:

• You can set your browser to refuse all or some browser cookies

• You can delete cookies at any time

• You can use opt-out tools provided by analytics services

• You can use our cookie consent tool to manage your preferences

Please note that if you disable or refuse cookies, some parts of our Service may become inaccessible or not function properly.

7.3 Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Our Service does [or does not] respond to Do Not Track signals.

8. USER RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Information

You have the right to request information about the personal data we hold about you, including:

• What personal data we hold

• Why we process it

• Who we share it with

• How long we store it

• Where we obtained it (if not directly from you)

8.2 Correction and Update

You have the right to request that we correct inaccurate or incomplete personal data about you.

8.3 Deletion and Erasure

You have the right to request that we delete your personal data in certain circumstances, including:

• When the data is no longer necessary for the purposes for which it was collected

• When you withdraw consent and there is no other legal ground for processing

• When you object to processing and there are no overriding legitimate grounds

8.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, including:

• When you contest the accuracy of the data

• When the processing is unlawful, but you oppose erasure

• When we no longer need the data, but you need it to establish, exercise, or defend legal claims

8.5 Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

8.6 Objection

You have the right to object to the processing of your personal data in certain circumstances, including when we process your data for direct marketing or based on our legitimate interests.

8.7 Exercising Your Rights

To exercise any of these rights, please contact us at [privacy@gluescribe.com]. We will respond to your request within 30 days. We may need to verify your identity before fulfilling your request.

9. INTERNATIONAL DATA TRANSFERS

9.1 Data Transfer Mechanisms

We may transfer your personal data to countries outside your country of residence. When we transfer personal data internationally, we ensure that adequate safeguards are in place to protect your information:

• Standard Contractual Clauses approved by the European Commission

• Binding Corporate Rules for transfers within a corporate group

• Compliance with approved codes of conduct or certification mechanisms

• Transfers to countries deemed to provide adequate protection by relevant authorities

9.2 Data Transfer Safeguards

When transferring data internationally, we implement appropriate safeguards:

• Encryption of data in transit and at rest

• Contractual obligations requiring third parties to protect your information

• Regular assessments of data protection practices in recipient countries

• Transparency about where your data is stored and processed

10. CHILDREN'S PRIVACY

10.1 Age Restrictions

Our Service is not directed to children under the age of 13 (or higher in some jurisdictions). We do not knowingly collect personal information from children.

10.2 Protective Measures

If we discover that we have collected personal information from a child without parental consent, we will:

• Immediately delete that information from our servers

• Terminate the child's account if one was created

• Implement additional measures to prevent future collection

10.3 Parental Rights

Parents or guardians can review, edit, request deletion of, or refuse further collection or use of their child's personal information by contacting us at [privacy@gluescribe.com].

11. COMPLIANCE WITH REGULATIONS

11.1 GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR):

• We process personal data lawfully, fairly, and transparently

• We collect personal data only for specified, explicit, and legitimate purposes

• We limit data collection to what is necessary for the purposes for which it is processed

• We ensure personal data is accurate and kept up to date

• We store personal data only as long as necessary

• We process personal data securely

• We are accountable for demonstrating compliance with these principles

11.2 CCPA Compliance

For California residents, we comply with the California Consumer Privacy Act (CCPA):

• We disclose what personal information we collect and how we use it

• We provide a "Do Not Sell My Personal Information" option

• We honor consumer rights to access, delete, and opt-out

• We do not discriminate against consumers who exercise their privacy rights

11.3 Other Regional Regulations

We also comply with other regional data protection regulations as applicable, including but not limited to:

• Brazil's General Data Protection Law (LGPD)

• Canada's Personal Information Protection and Electronic Documents Act (PIPEDA)

• Australia's Privacy Act

• Japan's Act on the Protection of Personal Information (APPI)

12. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

For material changes to this Privacy Policy, we will make reasonable efforts to provide notice before the changes take effect, such as:

• Displaying a prominent notice within the Service

• Sending an email to the address associated with your account

• Displaying a notification when you next log in to the Service

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer
Email: privacy@gluescribe.com
Address: [Gluescribe Company Address]
Phone: [Gluescribe Contact Number]

For EU/EEA residents, you also have the right to lodge a complaint with your local data protection authority if you believe we have violated applicable data protection laws.

By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.